Refund policy
At DollarGadget, we strive to deliver quality products to your doorstep. Please read our policy carefully before making a purchase.
Refunds
Refunds are applicable only if the ordered product is unavailable or out of stock at the time of fulfillment. In such cases, a full refund will be processed within 5–7 business days to your original payment method. For COD orders, refunds will be issued via bank transfer.
Returns
We accept returns only under the following condition:
- The product was received in a damaged or non-functional (not working) condition.
Important – Unboxing Video Requirement: All return requests must be accompanied by a full, uncut, unedited unboxing video recorded from the moment the package is picked up. Claims without a valid unboxing video will not be accepted under any circumstances.
To raise a return request:
- Email us at ashoppingmart94@gmail.com within 48 hours of delivery.
- Attach your order number and the unboxing video.
- Our team will review your request within 2–3 business days.
For further assistance, you can also reach us at +91 98671 99309.
No Returns or Refunds for:
- Change of mind or incorrect orders placed by the customer.
- Products damaged due to misuse, drops, or negligence after delivery.
- Missing unboxing video proof